Returns & Exchanges
At Duckworth, we want you to be completely satisfied with your premium apparel purchase. If you are not happy with your order, we accept returns and exchanges on unworn, unwashed items within 30 days of delivery.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Follow the prompts to generate a prepaid shipping label, which will be sent directly to your email for easy printing.
- 3.Pack Your Items
Securely place the items in their original packaging with all tags attached and affix the prepaid label to the outside of the box.
- 4.Drop Off and Track
Hand your package to the designated carrier; once we receive and inspect your items, your refund or exchange will be processed within 5-7 business days.